Welcome to the world of Logistics and Supply Chain. What is this? Who are involved? What can it benefit me? These are the sort of questions that are being asked daily and we are here to answer them accordingly.
We are ALL exposed to logistics and/or supply chain on a daily basis, whether we know it directly or not. Henceforth we are here to share with you the wonderful steps of knowing what is Logistics and Supply Chain.
This training module sets out essential concepts and introductory framework relating to the ability to understand the basics of logistics & supply chain and its inter-related supply chain environment – managing time, costs, tasks and resources, customer service element, external sources and vendors, and key deliverables.
This training module familiarizes participants with the basic concepts, introduction and overview of what is logistics and supply chain, from theories to strategies of supply chain and operational guidelines, emphasizing the impact of this discipline on customer service, freight & transportation, warehousing, order processing, IT system management, financial obligation, quality management and safety issues.
COURSE MODULE
Module 1: Introduction – An introduction to Logistics & Supply Chain Management
Module 2: Customer Service & Order Processing, Demand Forecasting Planning
- Customer oriented philosophy: Integrates and manages all elements of service to a customer
- Getting right output to customers / Idea of a good customer service personnel
- Define perimeters of Forecast and Planning
- Short, Medium, Long Term planning vs Short Cuts & Optimum Level
Module 3: Warehouse Management
- What is a Warehouse
- Understanding process of planning, implementing and controlling efficient and effective storage of goods, flow-thru of goods
- Storage methods – FIFO, LIFO, FEFO, Consignment
Module 4: Freight, Transport and Distribution
- Defining Freight Objective – movement from origin point to destination
- Different modes of transport – air, rail, sea, land
- Distribution carriers, strengths and weaknesses
- Costs attributed to freight & distribution
Module 5: IT System & Financial Management & Logistics
- Overview of IT system in logistics operations
- Various EDI, Networking parameters, ECR concept
- Status & Tracking: how system works
- Understand how finance concepts assists in Logistics operations
- Various methods – Cost-to-Serve, Activity Based Costing, Management Fee
- Quick Profit & Loss analysis
- Communications – Automated, Complex, Rigid
- Inter-facing between all compartments of supply chain
Module 6: Quality Assurance, Safety & Health Concepts
- Understand how Quality Assurance assists in Logistics Operations
- Total Quality Management – its concept and implementation
- Service Quality and its Performance Measurement
- Safety / Health priority in Workplace – Its Importance
- 5S – What are its implications
- Health Standards and Importance