Freight management logistics encompass the technology, experience, human resource and knowledge utilized to facilitate effective, efficient and expeditious coordination between carriers and shippers, and ensure goods are delivered on budget and on time.
It’s a process of efficiently and strategically moving freight across a vast network from point of origin to its intended destination, using various modes of transport or logistics enhancers/assets.
COURSE MODULE
Module 1: Introduction – An introduction to Logistics & Freight Chain Management
Module 2: Customer Service & Order Processing
- Customer oriented philosophy: Integrates and manages all elements of service to a customer
- Getting right output to customers
- The idea of a good customer service personnel
- Order processing, Make an order, Pin your-self to the order
Module 3: Warehouse Management
- What is a Warehouse
- Understanding process of planning, implementing and controlling efficient and effective storage of goods, flow-thru of goods
- Storage methods – FIFO, LIFO, FEFO, Consignment
Module 4: Freight, Transport and Distribution
- Defining Freight Objective – movement from origin point to destination
- Different modes of transport – air, rail, sea, land
- Distribution carriers, strengths and weaknesses
- Costs attributed to freight & distribution
Module 5: IT System & Financial Management
- Overview of IT system in logistics operations
- Various EDI, Networking parameters, ECR concept
- Status & Tracking: how system works
- Understand how finance concepts assists in Logistics operations
- Various methods – Cost-to-Serve, Activity Based Costing, Management Fee
- Quick Profit & Loss analysis
Module 6: Quality Assurance, Safety & Health Concepts
- Understand how Quality Assurance assists in Logistics Operations
- Total Quality Management – its concept and implementation
- Service Quality and its Performance Measurement
- Safety / Health priority in Workplace – Its Importance
- 5S – What are its implications
- Health Standards and Importance